The Role
You will sell to customers outside Kenya by phone and online, turning international enquiries into confirmed sales.
What You'll Do
- Handle inbound and outbound calls, emails and online enquiries from overseas customers
- Present vehicles and services clearly and guide customers through the purchase process
- Follow up persistently and professionally to turn enquiries into confirmed sales
- Engage customers through messaging, social media and email
- Keep accurate records of all enquiries, conversations and follow-ups
- Meet your individual sales and activity targets
- Work with the operations team on documentation and shipping coordination
- Communicate respectfully with customers across cultures and time zones
What You'll Need
- A diploma or degree in Business, Marketing, Communications or a related field
- At least 2 years' experience in call-centre work, telesales, telemarketing or customer service
- No motor industry experience required
- Excellent spoken and written English (other languages are an advantage)
- Online or digital selling experience is an advantage
- Willingness to work flexible hours to suit overseas time zones