Key Responsibilities
Azure Solution Architecture
- Design Azure-based infrastructure and platform solutions for enterprise, commercial, and public sector customers.
- Develop secure, scalable, highly available, and resilient cloud architectures aligned to Microsoft's Cloud Adoption Framework and Azure Well-Architected Framework.
- Conduct cloud readiness assessments, workload discovery, architecture reviews, and solution recommendations.
- Support Azure Landing Zone design and implementation initiatives.
- Produce architecture diagrams, solution blueprints, technical design documents, and migration roadmaps.
Cloud Migration & Modernization
- Assess customer environments and define migration and modernization strategies for applications, servers, databases, and workloads moving to Azure.
- Support migrations using Azure-native tools including Azure Migrate and Azure Site Recovery.
- Design hybrid cloud architectures integrating on-premises systems with Azure services.
- Assist customers in modernizing workloads through containers, Kubernetes, serverless computing, and Platform-as-a-Service (PaaS) capabilities.
- Support business continuity, backup, disaster recovery, and resilience planning initiatives.
Pre-Sales & Customer Engagement
- Participate in customer discovery sessions, architecture workshops, and technical assessments.
- Contribute to RFPs, RFIs, proposals, Statements of Work (SoWs), and technical responses.
- Present cloud, security, and AI solutions to technical, business, and executive stakeholders.
- Support account teams in identifying Azure consumption growth opportunities and cloud transformation initiatives.
- Assist customers in developing cloud adoption and digital transformation roadmaps.
- Act as a trusted technical advisor throughout the customer engagement lifecycle.
AI & Data Platform Enablement
- Support customers in designing cloud architectures that enable AI, analytics, automation, and data-driven transformation.
- Assist in identifying and developing opportunities leveraging Azure AI Services, Azure OpenAI, Azure Machine Learning, Microsoft Fabric, and Microsoft Copilot technologies.
- Support development of AI-ready data platforms and cloud-native architectures.
- Collaborate with customers to evaluate AI readiness, governance requirements, and Responsible AI practices.
- Design integrations between AI services, customer applications, business workflows, and enterprise systems.
- Help customers understand the business value, risks, and opportunities associated with AI adoption.
Cost Optimization & Operational Excellence
- Support Azure consumption reviews and optimization assessments.
- Identify opportunities for cost savings through rightsizing, Reserved Instances, Savings Plans, and resource optimization.
- Assist customers in implementing FinOps and cloud financial management best practices.
- Recommend improvements related to performance, reliability, availability, operational efficiency, and scalability.
- Support operational governance and resource lifecycle management initiatives.
Security, Governance & Compliance
- Apply Microsoft security best practices across Azure environments covering identity, infrastructure, network, application, and data security.
- Support implementation of Zero Trust security principles within customer environments.
- Design and support solutions utilizing Microsoft Entra ID, Microsoft Defender for Cloud, Microsoft Sentinel, Microsoft Purview, and related security services.
- Implement governance frameworks using Azure Policy, Management Groups, Landing Zones, and security baselines.
- Conduct cloud security assessments, architecture reviews, risk evaluations, and remediation planning activities.
- Support compliance initiatives aligned to ISO 27001, GDPR, PCI-DSS, CIS Benchmarks, and industry-specific regulatory requirements.
- Assist customers in strengthening cybersecurity posture through monitoring, threat detection, identity protection, and security operations best practices.
Managed Services Enablement
- Support the design and transition of customer environments into managed service operational models.
- Collaborate with delivery teams to establish cloud operational standards and support frameworks.
- Assist in designing monitoring, alerting, backup, recovery, patching, and operational governance solutions.
- Participate in service reviews, health checks, and continuous improvement initiatives.
- Identify opportunities to expand customer engagement through managed services offerings.
Internal Collaboration & Enablement
- Collaborate with cloud engineering, security, AI, data, and delivery teams to develop customer solutions.
- Work closely with Microsoft account teams, specialists, and partner ecosystem stakeholders.
- Support internal capability development and knowledge-sharing initiatives.
- Stay current with Microsoft's cloud, security, AI, and data platform innovations.
- Contribute to solution templates, architecture standards, methodologies, and best practices.
Knowledge & Skills
Azure Architecture
- Strong understanding of Azure Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS).
- Knowledge of Azure Virtual Machines, Storage, App Services, Azure SQL, Kubernetes, Networking, and Identity Services.
- Experience designing scalable, highly available, and secure cloud architectures.
- Understanding of Azure Landing Zones and Cloud Adoption Framework principles.
Networking & Infrastructure
- Experience with Azure Virtual Networks (VNets), NSGs, Azure Firewall, Load Balancers, Route Tables, DNS, and Traffic Manager.
- Understanding of hybrid connectivity through VPN Gateway and ExpressRoute.
- Knowledge of network segmentation, connectivity, routing, and enterprise infrastructure design.
Security & Identity
- Understanding of Zero Trust architecture principles.
- Familiarity with Microsoft Entra ID, Conditional Access, Identity Governance, and Privileged Identity Management.
- Knowledge of Microsoft Defender for Cloud, Microsoft Sentinel, Microsoft Purview, and cybersecurity best practices.
- Understanding of security operations, vulnerability management, threat protection, and compliance frameworks.
AI & Data Technologies
- Understanding of Azure AI Services, Azure OpenAI, Azure Machine Learning, Microsoft Fabric, and modern data platform architectures.
- Awareness of Responsible AI principles, governance controls, and AI security requirements.
- Knowledge of analytics platforms, data lifecycle management, and data governance practices.
- Ability to articulate AI use cases and business value propositions to customers.
Automation & DevOps
- Familiarity with Infrastructure as Code (IaC) using Terraform, Bicep, or ARM Templates.
- Understanding of CI/CD principles using Azure DevOps or GitHub.
- Experience with PowerShell, Azure CLI, automation, and configuration management concepts.
Monitoring & Operations
- Knowledge of Azure Monitor, Log Analytics, Application Insights, and operational monitoring frameworks.
- Understanding of backup, disaster recovery, observability, and service management best practices.
Attributes
- Strong customer-facing communication and presentation skills.
- Ability to simplify complex technical concepts for business and executive stakeholders.
- Strong consultative and problem-solving skills.
- Commercial awareness with the ability to identify growth and optimization opportunities.
- Detail-oriented, analytical, and proactive.
- Collaborative team player with strong stakeholder management skills.
- Passion for cloud technologies, cybersecurity, and AI innovation.
- Commitment to continuous learning and professional development.
Qualifications
- Bachelor's Degree in Information Technology, Computer Science, Information Systems, Engineering, or a related discipline.
Preferred Certifications
- Microsoft Certified: Azure Solutions Architect Expert
- Microsoft Certified: Azure Administrator Associate
- Microsoft Certified: Azure Security Engineer Associate
- Microsoft Certified: Azure Network Engineer Associate
Advantageous Certifications
- Microsoft Certified: Cybersecurity Architect Expert
- Microsoft Certified: Azure AI Engineer Associate
- Microsoft Certified: Fabric Analytics Engineer Associate
- FinOps Certified Practitioner
- Kubernetes and Container Platform Certifications
- AWS Certified Solutions Architect Associate or Professional
- Google Professional Cloud Architect
Experience
- 1-3 years of experience in cloud architecture, cloud engineering, systems engineering, infrastructure consulting, technical pre-sales, or related technology roles.
- Experience designing, implementing, or supporting Microsoft Azure environments.
- Exposure to cloud migration, modernization, governance, or optimization projects.
- Experience supporting customer-facing technical engagements, workshops, solutioning activities, or consulting assignments is preferred.
- Understanding of Azure infrastructure, networking, security, identity, and cloud operations concepts.
- Exposure to cybersecurity, AI, analytics, automation, or data platform technologies will be an added advantage.
- Familiarity with Infrastructure-as-Code, automation, scripting, or DevOps practices is desirable.
- Experience collaborating with cross-functional technical and business teams.