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Branch Manager

Jacaranda Maternity · Nairobi
Full Time · On-site · Mid Level · Posted Nov 2026
Apply on jacarandamaternity.applytojob.com You apply directly with Jacaranda Maternity.

Description

As a Branch Manager, you will be responsible for providing and maintaining high standards of professional care while ensuring consistent provision of efficient and ethical care. You will oversee branch operations, manage resources and staff, grow location revenue, deliver quality customer experience, and maintain superior patient satisfaction. Key duties include directing staff adherence to policies, monitoring customer service, maintaining 24-hour accountability for patient care and facility operations, leading strategy execution, and working as a data-driven change agent to identify improvement areas and meet KPIs. You will also manage budgets, project volumes, and evaluate resource utilization. Candidates must hold a degree in a medical field (Business or Health Systems Management is an advantage) with an active medical license. You require at least 5 years of experience as licensed medical personnel, with leadership experience in a busy health facility. The role requires strong people management skills, an ability to link strategy to operational execution using data, and comfort working in uncertain, evolving environments. Benefits include a competitive salary, medical cover, and a provident fund.