KEY RESPONSIBILITIES

• Identify commercial opportunities and implement regional growth strategies across visa outsourcing, identity management, citizen services, and value-added services.
• Build business pipelines, achieve revenue targets, and support multi-country market expansion.
• Develop relationships with embassies, diplomatic missions, government ministries, public-sector institutions, and strategic partners.
• Identify government tenders, coordinate procurement proposals, and ensure competitive, timely submissions.
• Conduct market research, competitive analysis, and market intelligence to inform commercial decisions.
• Maintain client databases, quarterly government client reports, performance records, and strategic partnership updates.
• Collaborate with internal teams, uphold information security and confidentiality, and comply with environmental, health, and safety policies.

QUALIFICATIONS & REQUIREMENTS

• Bachelor's degree or equivalent; postgraduate qualification is an advantage.
• 3–5 years' relevant experience in business development, account management, or commercial functions, with capability appropriate to a senior regional role.
• Proven government-sector business development and tender/procurement experience.
• Demonstrable multi-country operational experience, preferably in East Africa or a comparable market.
• Experience in a large multinational organisation is highly advantageous.
• Strong prospecting, negotiation, presentation, reporting, market research, and stakeholder management skills.
• Proficiency in Microsoft Excel, Word, and PowerPoint.
• Ability to manage senior stakeholders, coordinate cross-country initiatives, and translate market intelligence into growth strategies.