KEY RESPONSIBILITIES

• Create written records of discrepancies in pieces, AWBs, weights, customs information or bookings within the applicable response time.
• Maintain cargo status, transfer and offload records, with supporting documents for Operations, Dispatch and Finance.
• Flag shipments held for more than 48 hours in the daily control and route them to relevant Operations and Finance contacts.
• Reconcile delivery notes, cargo status, documentation, weight statements, offloads and open client issues at handover.
• Enter and check cargo-system information carefully; maintain secure and confidential records.

REQUIREMENTS

• Diploma or certificate in Quality Assurance, Logistics, Aviation, Business Administration, ICT, Supply Chain or a related area.
• Strong data-entry, MS Office and cargo/WMS system skills.
• Understanding of AWBS, bookings, delivery notes, customs entries and cargo documentation is desirable.
• Accuracy, confidentiality, numeracy, time management, written communication and customer-service skills.