Job Specifications:
Duties and responsibilities at this level will entail:

• Implementing ICT policies, guidelines, procedures and standards;
• Installing and maintaining computer systems;
• Developing and updating application systems;
• Carrying out system analysis design and software specifications in liaison with users;
• Carrying out repairs and maintenance of information communication technology equipment and associated peripherals;
• Drawing up hardware specification for information communication technology equipment;
• Verifying, validating and certifying information communication technology equipment;
• Implementing computer systems and providing user support including training users; and
• Performing technical, systems and user documentation.

Person Specifications:

For appointment to this grade, an Officer must have:

• Cumulative service period of nine (9) years relevant work experience, three (3) of which should have been in the grade of Senior Information Communication Technology Officer or in a comparable position;
• Bachelor’s degree in any of the following disciplines: Computer Science, Information Communication Technology, Business Information Technology or equivalent and relevant qualification from a recognized institution; and
• Relevant ICT certifications such as CCNP, MCSE, CISA, CISSP, Prince 2 or equivalent qualification from a recognized institution;
• Membership to a relevant professional body where applicable;
• Management course lasting not less than four (4) weeks from a recognized institution; and
• Proficiency in computer applications.