Role Summary
- As a Project Intern within the Projects Department at SYBYL LIMITED, you will work closely with project managers, enterprise engineers, and PMO leaders to support the delivery of mission-critical ICT and enterprise IT solutions across Kenya and East Africa.
- This role offers hands-on exposure across the complete project lifecycle, from initial scheduling and stakeholder coordination to governance, quality assurance, and post-implementation reviews. It is ideal for an ambitious, detail-oriented ICT graduate or early-career project coordinator looking to build enterprise-grade project management expertise.
Key Responsibilities.
Planning, Scheduling & Delivery
- Assist project managers in drafting, maintaining, and tracking detailed work breakdown structures, project schedules, resource plans, and milestone budgets.
- Help monitor task progress against defined scope, deliverables, timelines, and quality benchmarks.
- Coordinate milestone handoffs between internal technical teams, vendors, and clients.
PMO Governance, Documentation & Reporting
- Support PMO governance standards by maintaining accurate and up-to-date project repositories, decision logs, and meeting minutes.
- Prepare consistent, professional status updates, progress reports, and dashboards for internal leadership and external stakeholders.
- Assist with change management documentation and verify compliance with standard project management frameworks and company policies.
Stakeholder Coordination & Risk Management
- Serve as an operational liaison between internal business units, end users, systems engineers, and partner vendors.
- Proactively identify and log potential project bottlenecks, constraints, and delivery risks in the project risk register.
- Support timely escalation of unresolved impediments to ensure minimal disruption to project milestones.
Quality Assurance & Post-Implementation
- Assist in quality assurance checks for technical deliverables and system change requests.
- Participate in project post-mortems, lessons-learned sessions, and operational handovers to client support teams.
Qualifications & Requirements
Education & Certifications
- Bachelor’s Degree or Higher Diploma in Computer Science, Information Technology, Business Information Technology (BBIT), or a related ICT field.
- Professional certifications or coursework in Project Management (e.g., CAPM, PRINCE2 Foundation, or equivalent) are highly advantageous.
Experience & Practical Exposure
- 6 months to 1 year of hands-on experience or practical exposure in project coordination, PMO support, ICT support, or an enterprise technology environment (including completed internships or industrial attachments).
Methodologies & Tooling
- Foundational understanding of standard project methodologies (Agile, Scrum, Waterfall).
- Working proficiency with project tracking and productivity software (e.g., Jira, Microsoft Project, Trello, Excel, and Google Workspace).
Core Competencies & Soft Skills
- Strong analytical, organizational, and time-management capabilities with high attention to detail.
- Excellent verbal and written communication skills suitable for professional stakeholder engagement.
- Proactive mindset, curiosity to learn enterprise technologies, and the ability to work collaboratively in fast-paced team environments.