What You'll Do
- Review candidate profiles, screening notes, and submissions before client presentation
- Audit recruitment workflows to ensure compliance with processes, quality standards, and SLAs
- Monitor ATS accuracy, candidate statuses, and documentation completion
- Identify quality gaps, process inconsistencies, and improvement opportunities
- Track quality metrics and support quality scorecards and reporting
- Provide feedback and recommendations to Recruitment Team Leaders
- Support continuous improvement and process standardization initiatives
What We're Looking For
- 2+ years of experience in US Recruitment, Staffing, or RPO environments
- Strong understanding of candidate screening, qualification, and submission processes
- Experience using Applicant Tracking Systems (ATS)
- Ability to assess candidate quality against job requirements and hiring manager expectations
- Strong analytical skills and exceptional attention to detail
- Excellent communication and feedback delivery skills
Nice to Have
- Quality Assurance experience within recruitment
- Recruitment auditing experience
- Knowledge of recruiting KPIs and quality scorecards
- Lean, Six Sigma, or continuous improvement methodologies
Why Join Us?
- Work with a high-performing recruitment operations team
- Make a direct impact on hiring quality and business outcomes
- Participate in process improvement initiatives
- Collaborative and growth-oriented environment