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Telesales Officer

Keep IT Cool · Nairobi
Full Time · On-site · Entry Level · Posted Nov 2026 | closes 4 Dec 2026
Apply on raino.zohorecruit.com You apply directly with Keep IT Cool.

Description

Key Responsibilities:

  • Convert leads generated through the company’s digital advertising campaigns into paying customers.
  • Make outbound calls, engage prospective customers, and promote Keep It Cool’s products and services.
  • Follow up on leads, close sales, and encourage repeat purchases.
  • Achieve daily, weekly, and monthly sales and conversion targets.
  • Record customer interactions, orders, and sales performance accurately.
  • Coordinate with the Marketing, Operations, and Delivery teams to ensure excellent customer service.

Requirements

  • Diploma or degree in Sales, Marketing, Business Administration, or a related field.
  • 1 year of proven experience in telesales, sales, or customer service is preferred.
  • Excellent communication, negotiation, and relationship-building skills.
  • Ability to meet sales targets and work under minimal supervision.
  • Proficiency in Microsoft Office and CRM systems.
  • Self-motivated, persuasive, and results-oriented.
  • Strong record-keeping and reporting abilities.