Key Job Responsibilities
Manage the Transport workstream.
- Oversee transport workstream daily operations to maintain high-quality standards and exceptional service provision.
- Implement and audit transport workstream management systems to maintain expected performance standards.
- Manage the transport workstream assets through their life cycle for adequate work resourcing.
- Manage large and minor transport workstream projects, ensuring timely completion and customer satisfaction.
- Act as the primary decision-maker for day-to-day transport operational roadblocks, resolving driver or vehicle issues that the supervisors cannot handle.
- Enforce transport policies and maintenance schedules, ensuring the supervisors keep vehicles compliant, clean, and roadworthy.
Support the Occupational Safety and Health workstream
- Engage with relevant internal and external stakeholders to plan, implement, and complete annual OSH audits and related training.
- Organize all audit reports and training certificates for ease of sharing with relevant stakeholders
- Support in overseeing the OSH compliance for all relevant Tupande locations across all our regions of operation.
- Coordinate the implementation of all OSH audit recommendations to ensure 100% implementation rate across all audited locations.
Support Security Operations
- Act as the primary daily contact for the Vendor Security Manager regarding routine deployment updates, ad-hoc requests, and immediate operational issues.
- Validate the daily/weekly reports submitted by the security service provider against the internal observations to ensure "ghost guards" or missed shifts are flagged before invoicing.
- Follow up with the vendor's technical team on maintenance and track their turnaround time to ensure they meet the maintenance Service Level Agreements (SLAs).
- Collaborate with the Security service provider during initial incident responses; ensure the vendor’s Incident Reports capture the full internal context and accuracy required.
- Track recurring performance issues to provide data and talking points for the HSST lead during the monthly stakeholder sync-ups.
- Coordinate with the security vendor to ensure access control protocols are being enforced on the ground as per Tupande’s policy across all locations.
Budget and Cost Management
- Collate and track expenditure data for Transport, OSH, and Security to assist in budget analysis.
- Analyse HSST workstream expenditure to develop strategies to manage or reduce recurring expenses while maintaining quality.
- Support in preparation of monthly BvA reports for leadership review.
- Monitor budget levels to curb overspends and achieve 10% budget savings annually.
- Review vendor invoices against LPOs to ensure accurate vendor payments
People Management
- Recruit the right team members to fill any personnel gaps.
- Identify and facilitate opportunities for professional growth and development.
- Develop and train the team on HSST workstream performance metrics so they know what success in their roles looks like.
- Track, audit, and report on HSST workstream performance metrics to ensure the team achieves performance expectations.
- Identify potential future leaders within the team and develop their skills to prepare them for leadership roles.
- Foster a collaborative and inclusive workplace culture, implementing initiatives to boost team morale and motivation.
Top Skills and Qualifications
Technical skills:
- Google Suite applications, i.e., Google Sheets and Google Docs.
- Proficiency in software and systems that manage and track transport operations.
- Experience with tools used for raising PRs and managing vendor payments.
Knowledge:
- Knowledge of fleet management and logistics principles, including route efficiency, scheduling maintenance, conducting safety checks, and ensuring proper vehicle performance.
- Familiarity with safety regulations and compliance standards in the transport industry.
- Knowledge of applicable safety regulations and transport industry-specific compliance requirements.
- Knowledge of OSHA and safety regulations in Kenya.
- Ability to conduct a Hazard Identification and Risk Assessment to assist the HSST Lead.
- Knowledge of fire suppression systems and evacuation drill protocols.
- Understanding of security and basic access controls, technology and regulation
- SLA management and understanding of how to hold private security firms accountable to Guard Force Instructions (GFIs).