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Virtual Medical Assistant – Behavioral Health

Ataraxis Management · Nairobi
Part Time · On-site · Entry Level · Posted Sep 2026 | closes 31 Dec 2026
Apply by email Send your CV to jedalyn@ataraxismgmt.com with the job title as the subject.

Description

Are you an experienced Medical VA with behavioral health experience in New York? We’d love to hear from you!

We’re looking for a Virtual Medical Assistant to support an independent psychiatric nurse practitioner with both telehealth and in-person patients.

What You’ll Do:

  • Schedule appointments & send reminders
  • Handle patient intake & insurance verification
  • Manage and route patient portal messages
  • Prepare prior authorization paperwork
  • Submit and follow up on insurance claims
  • Send pre-approved patient communications
  • Log prescription refill requests for provider review

We’re Looking For:

  • Behavioral/mental health practice experience in New York – required
  • Strong understanding of healthcare administrative workflows
  • Comfortable with HIPAA-compliant communication
  • Excellent organization and attention to detail