KEY PRIMARY RESPONSIBILITIES
- Processing all new policies, renewals, endorsements and enquiries within set company standards and turnaround time.
- Ensure that all policy documents are duly signed, franked, and dispatched to both the client and intermediary, with clear and traceable records maintained.
- Issuance of motor certificates.
- Timely processing of debit notes and credit notes.
- Ensure timely certificate declarations.
- Ensure growth of business through soliciting new business from agents and brokers.
- To give competitive quotations and ensure follow-ups are done.
- Ensure that renewal notices are processed and disbursed on time.
- To facilitate and ensure timely collections of premiums as per the company’s credit policy.
- Handling and responding to general correspondence within the set turnaround time.
- Ensure timely reconciliations.
- Liaising with Finance to ensure that premium collections and reconciliations are up to date
- Ensuring that all inquiries by clients or prospective clients are responded to within the set turnaround time.
- Ensuring that, renewal invitation notices are dispatched to clients within the set time before renewal date.
- Regular briefing to the BST Supervisor on individual activities and making consultations on matters pertaining to the department
- Maintaining cordial relations with intermediaries.
ACADEMIC QUALIFICATIONS
- Bachelor’s degree in commerce or an equivalent degree
JOB SKILLS AND REQUIREMENTS
- Team Player
- Negotiation Skills
- Interpersonal Skills
- Interpersonal and Communication skills
- Integrity
PROFESSIONAL QUALIFICATIONS
- ACII/AIIK progression
EXPERIENCE
- At least 1-year relevant experience