REQUIREMENTS
- Bachelor's degree in Business, Finance, Commerce or a related field.
- At least 5 years' experience in a financial services role, with proven leadership experience.
- Strong knowledge of banking products and customer service.
- Excellent communication, interpersonal and analytical skills.
KEY RESPONSIBILITIES
- Manage branch operations to achieve set targets. Lead and develop the branch team.
- Drive customer acquisition, retention and satisfaction.
- Ensure compliance with regulatory and company policies.
- Monitor performance and implement strategies for growth.