Key Responsibilities
Product Strategy & Market Expansion Lead TouristTap's commercial growth across Kenya & Africa.
- Develop go-to-market strategies, pricing models, and new revenue opportunities.
- Translate market insights into product improvements and positioning.
Strategic Partnerships
- Build partnerships with hotels, resorts, tour operators, airlines, transport providers, and tourism associations.
- Engage tourism boards, government agencies, wildlife conservancies, and county governments.
- Collaborate with banks, card schemes, fintech companies, and payment providers.
- Negotiate and secure valuable partnership agreements.
Merchant Acquisition & Activation
- Drive merchant acquisition across tourism and hospitality.
- Manage acquisition from prospecting and negotiation to onboarding and activation.
- Strengthen merchant engagement, transaction activity, and retention.
Revenue & Business Performance
- Own revenue targets, transaction growth, and merchant performance.
- Identify new opportunities, markets, and distribution channels.
- Convert partnerships into sustainable revenue and business growth.
Stakeholder & Product Leadership
- Build relationships with senior executives, institutional partners, and industry leaders.
- Represent TouristTap at industry forums, conferences, and strategic engagements.
- Collaborate with Product, Technology, Marketing, and Operations teams to improve customer experience and adoption.
Your KPIs include:
- Strategic partnerships secured
- Merchants acquired, activated, & retained
- Transaction volumes and revenue growth
- Customer acquisition and market penetration
- Partner engagement and retention
- Market expansion milestones
Qualifications & Experience
- Bachelor's degree in Business, Marketing, Tourism, Finance, Commerce, or a related field. MBA is an advantage.
- 5–10 years of experience in business development, partnerships, fintech, banking, payments, tourism, or hospitality.
- Proven track record in negotiations, merchant acquisition, revenue generation, and market expansion.
- Strong understanding of digital payments, merchant acquiring, and product commercialisation.
- Experience engaging senior executives, enterprise clients, and institutional stakeholders.
Key Competencies
- Strong commercial acumen and strategic thinking
- Established industry networks and relationship-building skills
- Excellent negotiation, influencing, and presentation abilities
- Product growth and market development expertise
- Entrepreneurial mindset with strong execution capabilities
- Ability to work independently and deliver results